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Privacy Policy

Effective Date: 1 January 2026


At TrustPay India Private Limited, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using our services, you agree to the terms outlined in this policy.

  1. Information We Collect

    We collect various types of information in order to provide our services effectively:

    • Personal Information: This includes information such as your name, email address, phone number, and business details.
    • Payment Information: We collect payment data such as transaction details, payment methods, and billing information to facilitate our financial services.
    • Usage Data: We collect data on how you use our website and services, including IP addresses, browser types, device information, and browsing activity.
  2. How We Use Your Information

    The information we collect is used for various purposes, including:

    • Providing and improving our services.
    • Processing transactions and payments securely.
    • Communicating with you about updates, offers, and services.
    • Analyzing usage trends to enhance user experience.
    • Complying with legal obligations and regulatory requirements.
  3. Sharing of Your Information

    We do not share your personal information with third parties, except in the following cases:

    • Service Providers: We may share your information with third-party providers who assist us in offering services such as payment processing and data analytics.
    • Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
  4. Data Security

    We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

  5. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance user experience and gather analytics data. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

  6. Your Rights

    You have the right to:

    • Access the personal information we hold about you.
    • Request corrections or updates to your information.
    • Request the deletion of your data, where applicable.
    • Opt-out of marketing communications at any time.

    To exercise any of these rights, please contact us at info@trustpayindia.com.

  7. Children’s Privacy

    Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us, and we will take appropriate steps to remove the information.

  8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  9. Grievance Officer

    In accordance with the Information Technology Act, 2000 and the rules made thereunder, the details of the Grievance Officer are as follows:

    TrustPay India Private Limited

    Email: info@trustpayindia.com

    Phone: +91 72178 17210

    Address: LG-39, BPTP Next Door Mall, Sector 76, Faridabad, Haryana 121004

  10. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    TrustPay India Private Limited

    Email: info@trustpayindia.com

    Phone: +91 72178 17210

    Address: LG-39, BPTP Next Door Mall, Sector 76, Faridabad, Haryana 121004